In this Agreement, unless the context requires otherwise:

“Agreement” means these VodaSAT Terms and Conditions, together with any applicable Satellite Broadband Plan, Special terms, Instructions and our Customer Agreement Form signed by you;

“VodaSAT” means satellite broadband connection;

“Satellite Broadband Plan” means any one of our VodaSAT Broadband plans comprising of upload and download speed or other benefits included as part of the Services;

“VodaSAT Terms” means these standard terms and conditions as amended from time to time;

“Business day” means any day other than a Saturday, Sunday or public holiday in Rarotonga;

“Charges” means:

• The charges for the Services, including charges as set out or referred to in the applicable VodaSAT Broadband Plan or Special terms, and charges calculated for Excess usage;

• The charges for the Equipment (if applicable), plus any installation, freight and delivery costs not included in the listed price, as set out or referred to in the applicable Broadband Plan or otherwise advised to you;

• The charges for additional services such as technical or administration support or remedial services;

• Any taxes, levies, fees or other governmental charges relating to our Services; and

• Any additional charges or fees payable by you under the Agreement,

In each case as amended in accordance with the Agreement from time to time;

“Credit Policy” refers to our credit policy for checking the creditworthiness of our customers;

“Customer Agreement Form” means our sign-up form for the Services;

“Customer Services” refers to our customer services centre at Parekura, Rarotonga or on 123;

 “Data” means internet data;

“Equipment” means devices, hardware and/or accessories approved and stocked by us unless we expressly say otherwise and includes a modem;

“Instruction” means an instruction to us to change any Service, which instruction is delivered by email from the email address provide by you in the Customer Agreement Form or updated by you by notice to us from time to time, or instruction delivered over the phone when you call Customer Services, or delivered in person when you visit any one of our outlets;

“Payment Date” means the day of the month appearing on each Vodafone invoice as the payment date;

“Services” means the VodaSAT Satellite Broadband services and/or Equipment which we provide to you from time to time in conjunction with the services.

“User” means an individual end user of the Services;

“VAT” means value-added tax levied under the Value Added Tax Act 1997;

“We” or “us” or “our” or “Vodafone”, means Telecom Cook Island Limited t/a Vodafone; and

“You” or “Customer” means the Vodafone customer responsible for paying the Charges for the Services, as set out in the Customer Agreement Form, and “your” has a corresponding meaning.

In interpreting this Agreement, the following applies, unless the context otherwise requires:

Headings to clauses are for reference only and are not an aid to interpretation;

References to a party include that party’s successors in title and permitted assigns;

Words importing the plural include the singular and vice versa;

Words importing gender import all genders;

Any obligation not to do something will be deemed to include an obligation not to suffer, permit or case that thing to be done;

References to currency or $ are to New Zealand dollars.