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Help with home phone

Personal  >  Landline  >  Residential

Eligibility for the VEU Plan

To be eligible for the VEU plan, the applicant must meet at least one of the following requirements:

  • Someone who receives the Destitute Benefit

  • Someone who receives the Infirm Benefit

  • Someone certified with a serious medical condition and access to one or more of our services is necessary for their care or treatment

The special support we provide those eligible for VEU includes:

  • Waived Installation Fees for new applications of fixed landline and/or broadband services

  • A discounted Landline rental plan of $6.66 per month

  • Priority fault response for any service needed for medical dependency

  • No suspension or disconnection of landline service needed for medical dependency


If you are eligible, please fill in this application form.

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