Help with home phone
Pensioner Eligibility Criterion
If you're a Cook Islander pensioner and money's tight, an easy way to free up some room in the budget is to take advantage of our special optimized phone plan we have just for you.
You must be 60 years or over (must supply copy of ID) and collecting the CI Welfare Old Age Pension.
Living alone or with your spouse who is also collecting the pension.
And/or living with non-working dependents e.g: school age children.
If you're eligible then please fill in this application form.
What is a landline?
A landline is a conventional telecommunications connection by cable laid across land.
Getting Set up
Who can apply for a landline service?
This service is available to all residential customers in Rarotonga or the outer islands.
How do I apply for a new landline service?
Is there a bond requirement for a new set up?
Is the bond payment refundable?
Can I change my profile at any time?
Yes – and this will be effective upon request.
If I want to change from local calls only to IDD- what is required?
If you have an existing bond of $500.00 already, then there is no additional requirement. If you have a $100.00 bond on the account, then we require an additional $400.00 bond before we activate the new profile access.
If I change my profile access back to local calls only - will I get that bond back?
Not normally – we will hold onto the bond. If we can determine that the account has a good payment history, then yes the bond will be refunded.