GETTING STARTED
If you are building a new home or business or planning on installing phone cables, find out what you need to do before applying for a new phone line connection. Once you believe you have everything, fill in our application form to get you set up.
GETTING STARTED
If you are building a new home or business or planning on installing phone cables, find out what you need to do before applying for a new phone line connection. Once you believe you have everything, fill in our application form to get you set up.
Help with home phone
Personal > Landline > Residential
Eligibility for the VEU Plan
To be eligible for the VEU plan, the applicant must meet at least one of the following requirements:

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Someone who receives the Destitute Benefit
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Someone who receives the Infirm Benefit
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Someone certified with a serious medical condition and access to one or more of our services is necessary for their care or treatment
The special support we provide those eligible for VEU includes:
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Waived Installation Fees for new applications of fixed landline and/or broadband services
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A discounted Landline rental plan of $6.66 per month
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Priority fault response for any service needed for medical dependency
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No suspension or disconnection of landline service needed for medical dependency

If you are eligible, please fill in this application form.