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Postal Services
Your mail and parcel delivery service in the Cook Islands delivering to communities and businesses
International Outbound Mail
Our mail dispatch schedule for international mail will be updated from twice a week to three times per week. Effective immediately, mail will be dispatched on Mondays, Wednesdays, and Fridays.
What does this mean for you?
Cut off days will shift slightly. See below
Cut-off is
To be sent on:
12pm Friday
12pm Tuesday
12pm Thursday
Monday
Wednesday
Friday
What can we help you with today?
Sending mail
Apply for a Postal Box
Declare your parcel
Postage prices and options
Get a postal box set up
Pre-fill your declaration forms
Track and trace your parcels
Our mailing services
We offer a range of services for your convenience
Express mail service
(NZ Only)
Flypost
Permit Post Service
Assurance Service
e-Service
Envelopes & Package Services
Stamps
Postal Boxes
At this point in time we are unable to track parcel items to/from Australia using our tracking tool. If you would like to track your items please contact us on 123.
Track and Trace
Postage Prices
International Air Postage Prices
Postage Zones
International postage is sent to destinations in zones.
Zone A: New Zealand, Australia & other Pacific Islands.
Zone B: USA, Hawaii and Asia
Zone C: Includes the rest of the world
Sending Mail
EMS
Parcels
Packets & Printed Matter
Letters
Postcards
Other Services
EMS - to New Zealand
Mail Category
EMS - Documents to NZ
EMS - Merchandise to NZ
Weight up to
500g
per additional 500g
500g
per additional 500g
$NZD
$22.40
$6.70
$29.90
$5.50
Parcels
Mail Category
Zone A
Zone B
Zone C
Weight up to
1kg
per additional 500g
1kg
per additional 500g
1kg
per additional 500g
$NZD
$30.00
$5.00
$34.70
$12.10
$60.00
$12.10
Packets & Printed matter (2kg max)
Mail Category
Zone A
Zone B
Zone C
Weight up to
20g
each add. 20g-500g
each add. 20g over 500g
20g
each add. 20g - 500g
each add. 20g over 500g
20g
each add. 20g - 500g
each add. 20g over 500g
$NZD
$2.00
$0.50
$0.30
$2.60
$0.80
$0.30
$2.60
$1.10
$0.50
Letters
Mail Category
Zone A
Zone B
Zone C
Weight up to
10g
per additional 10g
10g
per additional 10g
2kg
per additional 500g
$NZD
$1.30
$0.40
$1.50
$0.50
$60.00
$12.10
Postcards & Aerogrammes
Mail Category
Zone A
Zone B
Zone C
$NZD
$1.00
$1.00
$1.00
Other Services
Mail Category
Registration
Insurance
Weight up to
Letters Only
Letters & Parcels
plus per $100 insued
$NZD
$3.00
$3.00
$1.00
Postage Prices
National Mail Postage
On each Island
Mail Category
Postcards
All other mail
Weight up to
-
20g
per additional 20g
$NZD
$0.20
$0.30
$0.10
Island to Island
Mail Category
Postcards
Letters & Packets (max 280g)
Parcels
Weight up to
-
20g
per additional 20g
1kg
per additional 500g
$NZD
$0.30
$0.50
$0.30
$4.50
$2.50
Other Services
Mail Category
Registration
$NZD
$1.00
Need to declare your parcel items before posting?
Please ensure you check the target delivery time frames below before lodging this form. We can't send requests to overseas postal authorities until the time frames below have expired.
EMS
EMS - Documents to New Zealand up to 3 working days (CBD)
EMS - Merchandise to New Zealand up to 5 working days
PARCELS
Zone A (NZ, Australia & Pacific Is.) up to 15 working days (NZ only)
up to 20 working days (Australia & Pacific Is.)
Zone B (USA, Canada & Asia) up to 30 working days
Zone C (Everywhere Else) up to 30 working days
PACKETS & PRINTED MATTER (Max 1kg)
Zone A (NZ, Australia & Pacific Is.) up to 10 working days (NZ only)
up to 15 working days (Australia & Pacific Is.)
Zone B (USA, Canada & Asia) up to 20 working days
Zone C (Everywhere Else) up to 30 working days
Declare
How can I get a Postal Box?
To apply for a postal box, come in and see us at our Vodafone main office in Parekura.
The installation fees and applicable monthly rental fee is charged monthly to your Vodafone account per the rates below
Small Postal Box
$5.00
Large Postal Box
$10.00
Medium Postal Box
$7.00
Private Bag
$17.08
Set-up Fee: $5
Lock and Key: $30
Postal Box
Track and Trace
Track and Trace
At this point in time we are unable to track parcel items to/from Australia using our tracking tool. If you would like to track your items please contact us on 123.
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