Operation Service Officer
Location: Avarua, Rarotonga, Cook Islands
Type: Full-Time
About Us
As the leading telecommunications provider in the Cook Islands, we’re looking for a hands-on Operations Services Officer to help maintain and support our facilities and infrastructure.
Key Responsibilities
Electrical Services
-
Complete scheduled maintenance and record data accurately.
-
Safely carry out projects and renovations with a high-quality finish.
-
Assist with power usage monitoring and electrical fault finding/repairs.
-
Maintain, clean, and store tools in good working order.
Operations Support
-
Support operational teams such as RADSAT and Fixed Network.
Estates Services
-
Perform maintenance and renovations safely and on schedule.
-
Keep workplaces, storerooms, and vehicles clean and tidy.
-
Clear rubbish bins and cages weekly.
-
Ensure tools are cleaned, checked, and properly stored.
Fleet Vehicles
-
Conduct weekly checks on vehicle WOF, registration, servicing, and damage.
-
Book and deliver vehicles for servicing as needed.
-
Report all findings to the manager accurately.
Security & Alarm Services
-
Test and retest alarm systems regularly; fix faults promptly.
-
Maintain security system checklists and report issues to the manager immediately.
Qualifications & Experience
-
NCEA Level 1 (essential)
-
Basic knowledge in electrical, motor mechanics, air conditioning, and building maintenance
-
Basic skills in painting, tiling, gardening, and working at heights
-
Physically fit and able to perform manual tasks and outdoor work
-
Understanding of estate maintenance and energy operations
-
Ability to work independently with minimal supervision
-
Great customer service and communication skills
-
Strong time management and planning skills
-
First Aid Certificate (desirable)
Why Join Us?
-
Competitive salary and comprehensive benefits.
-
Opportunity to grow within a dynamic finance team.
-
Supportive and collaborative work environment.
-
Professional development and training opportunities.
CLOSING DATE: FRIDAY 19TH SEPTEMBER 2025 @ 4PM CKL TIME
Postal Officer
Location: Avarua, Rarotonga, Cook Islands
Type: Full-Time
About Us
We provide an essential service to the Cook Islands, ensuring postal items are collected, processed, and dispatched efficiently and accurately. As part of a small, dedicated team, our Postal Officers play a vital role in the mail processing chain—from preparing and sorting to dispatching both national and international mail.
Key Responsibilities
-
Support the Postal Manager
-
Process Cook Islands’ mail according to agreed procedures
-
Utilise technology and computer systems to improve service delivery.
-
Ensuring an efficient and effective service for customers.
-
Prepare, sort, and dispatch incoming and outgoing mail accurately and on time.
-
Work collaboratively as part of a small team to achieve shared goals.
-
Ensure postal items are handled appropriately
-
Maintaining high standards of service.
-
Communicate clearly with colleagues and customers, resolving queries professionally.
Qualifications & Experience
-
Essential: Current Cook Islands driver’s licence, Computer literate.
-
Desirable: Experience navigating multiple computer-based systems simultaneously.
Knowledge & Skills
-
Excellent communication skills – both verbal and written
-
An ability to understand and follow procedures
-
An ability to communicate clearly and concisely with colleagues and customers
-
An ability to work as part of a team, contributing to the achievement of shared goals
-
Computer literate and able to use technology to improve service delivery adapting
-
A high level of customer service skills and the ability to develop these in others.
-
A good knowledge of main business locations in the Cook Islands
-
A good knowledge of overseas country locations
-
A good level of physical fitness
Why Join Us?
-
Competitive salary and comprehensive benefits.
-
Opportunity to grow within a dynamic finance team.
-
Supportive and collaborative work environment.
-
Professional development and training opportunities.
CLOSING DATE: FRIDAY 19TH SEPTEMBER 2025 @ 4PM CKL TIME
Retail Champion – Airport Casual
Location: Rarotonga International Airport
Type: Casual
About Us
As the leading telecommunications provider in the Cook Islands,Vodafone Cook Islands is all about connecting people—locals and visitors alike. We’re looking for a Casual Retail Champion to join our airport team helping international travellers get set up with TravelSIM cards, and the information they need to stay connected. This is a casual role based around the international flight arrival times including late evenings and early mornings. Full training is provided.
Key Responsibilities
-
Sell Vodafone Travel SIM cards to international visitors
-
Assist customers with phone setup, troubleshooting, and activation
-
Provide friendly, professional guidance on data plans and roaming options
-
Ensure the airport retail area is welcoming, organised, and fully stocked
-
Represent Vodafone with energy, enthusiasm, and a customer-first attitude
Qualifications & Experience
-
Friendly, approachable, and confident in dealing with people from all over the world
-
Strong communication skills
-
Interest in mobile technology and digital services
-
Ability to work flexible hours, including weekends and evenings
-
Previous retail or customer service experience is an advantage
What We Offer
-
Casual hours with a dynamic, fun team
-
Opportunity to meet people from all over the world
-
Hands-on experience in mobile technology and retail sale
-
The chance to be part of a leading brand in the Cook Islands
Why Join Us?
-
Competitive salary and comprehensive benefits.
-
Opportunity to grow within a dynamic finance team.
-
Supportive and collaborative work environment.
-
Professional development and training opportunities.
CLOSING DATE: FRIDAY 19TH SEPTEMBER 2025 @ 4PM CKL TIME
Senior Business Sales Executive
Location: Rarotonga, Cook Islands
Type: Full Time
About Us
As the leading telecommunications provider in the Cook Islands, Vodafone is looking for a Senior Business Sales Executive to join its Sales team.
Key Responsibilities
Reporting to Manager Client Relationships & Sales, identify sales opportunities and develop new business accounts; achieve sales targets for a wide range of Vodafone services and products.
The Sales team is responsible for growing Vodafone’s sales, revenue and business of Vodafone Communications products and services primarily for business secondary our residential customers. The team prioritise overall leadership in managing relationships with our Key Clients and ensuring they receive consistently high levels of customer service and care.
Qualifications & Experience
-
Essential: NCEA 3 Level pass.
-
Desirable: Tertiary qualifications in Marketing, Business Administration and/ or related field
-
At least 2 to 5 years sales experience; preferably business to business sales in telecommunications field; may have tertiary qualifications
-
A Current Clean Driver’s license
Knowledge & Skills
-
Demonstrate leadership skills and the ability and willingness to train and develop other technical staff.
-
Excellent communications skills – both written and verbal and demonstrated ability to communicate clearly with customers
-
Demonstrated ability to develop customised solutions that take into account the unique needs of customers.
-
Physically fit
-
The ability to communicate effectively in English (essential) and Rarotongan (desirable)
Why Join Us?
-
Competitive salary and comprehensive benefits.
-
Opportunity to grow within a dynamic sales team.
-
Supportive and collaborative work environment.
-
Professional development and training opportunities.
CLOSING DATE: FRIDAY 19TH SEPTEMBER 2025 @ 4PM CKL TIME
