Bringing Fibre to you
The most reliable, consistent experience even at the busiest time of day
Personal > Internet > Fibre Rollout FAQs
Important Information
Vodafone Cook Islands is upgrading to Fibre technology, offering faster, more reliable, and future-ready phone and internet services!
Why Moving to Fibre is Essential
The old copper lines that have supported your landline and internet are outdated. While they served us well they are old now and due an upgrade. Fibre uses ultra-fast, underground cables to deliver high-speed, reliable phone calls and internet, meeting today’s technology demands.
Why moving to Fibre is Essential
We are rolling out Fibre upgrades in phases
We are rolling out Fibre in phases, and we’ll let you know when we’ll be in your area. When our team contacts you, make sure you sign up and upgrade to Fibre while we’re in your area. We’ll only be there for a short time, so don’t miss out on the chance to improve your service and enjoy the benefits of Fibre.
Vodafone is rolling fibre upgrades in phrases
First 1-Month Trial
We’re offering a FREE one-month trial of our Endless Fibre Broadband Plan when Fibre reaches your area too. Setup is free and you can cancel at the end of the month with no obligation. It’s the perfect chance to experience the speed, reliability and capacity of Fibre internet.
Free 1-Month Trial on Endless Fibre Broadband
What is the fibre installation process to get it connected to my home or business?
The fibre installation process is simple, and we'll handle everything for you:
Fibre optic cables are being installed underground in your area. Our Vodafone teams are currently working on this to get your area Fibre-ready.
Frequently Asked Questions
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Why should I choose to sign up to Prepay Broadband?This is a great way to manage your usage and pay as you go.
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Where can I purchase prepay vouchers?You can purchase prepay vouchers from any Vodafone outlet or reseller in the Cook Islands?
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Where can I use my prepay vouchers?You can access internet via at any Vodafone WiFi hotspot in the Cook Islands. There are over 200 hotspots on Rarotonga and in the Outer Islands?
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How do I access internet using my prepay voucher?1. You'll need a WiFi enabled device 2. You'll need to purchase a Vodafone WiFi hotspot voucher 3. Ensure you are in the proximity of any Vodafone WiFi hotspot 4. Connect to http://wifi.vodafone.co.ck and log in using the username and password details on the voucher 5. Following the previous step you should be surfing in no time!
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How do I check my usage?To view you account usage statistics login to http://wifi.vodafone.co.ck and select “My usage Statistics”.
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I get prompted with a "Change my access code" message, what does this mean?"This is a security precaution to avoid another user from gaining access to your internet session. You should type in a new code that’s at least six characters long and made up of both numbers and letters.
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How much data do I need?Your data usage is decided by two factors – the number of devices in your home and the type of content that will be consumed. If you have multiple devices, you will need higher data to ensure each device has enough, especially if each device is being used to stream audio or video. Even if you have fewer devices, but stream a lot of high definition video or music, it would be better to pick a prepay voucher with higher data limits. If you want to get a more detailed breakup of how much data you’ll need per month, check out this handy data calculator from Chorus - https://www.chorus.co.nz/data-calculator#/
