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Travel SIM Terms

  • This agreement begins upon the activation of the Travel SIM/eSIM. By sending the activation message you are accepting, in full, the terms and conditions set out in this agreement.  

  • Travel SIM/eSIM Plans are valid for a limited time only and available upon purchase.

  • Travel SIM/eSIM plans include allocated TXTs, Minutes and Data.

  • Minutes and TXTs are to standard local numbers on the Vodafone Cook Islands network only. International Minutes and TXTs are to standard numbers in specified international destinations. Both local and international Minutes and TXTs are for personal use only. Excludes special numbers (MMS/PXT/Short codes) 

  • Casual TXT rates to international destinations costs 30c per TXT and 20c to local and national destinations.

  • Casual calling minutes cost 99c per minute to local and international destinations.

  • Casual data rates cost 20c per Megabyte (MB).

  • Vodafone is required to capture customer registration details under the new Telecommunications act. For Travel SIM/eSIM customers we will require proof of identification in the form of a valid passport or drivers license. 

  • Travel SIM/eSIM plans do not AUTO RENEW and cannot be repurchased. If you run out of your travel sim plan allocation of minutes, TXTs and data you can either choose to purchase additional data or minutes Add-Ons or casual rates will apply. 

  • Travel SIM/eSIM plans are 4G enabled. 4G is not available everywhere. 

  • You cannot purchase offers or Add-Ons from other Prepay Plans or promotions on a Travel SIM/eSIM plan. 

  • After your Travel SIM/eSIM plan expires and you wish to continue using services with Vodafone Cook Islands, you will be required to purchase a new Travel SIM/eSIM plan. 

  • If you change plans and the Travel SIM/eSIM plan has not expired, any remaining Minutes, TXTs and Data will not be transferred. 

  • Vodafone Fair Use Policy and Prepay Mobile Terms and Conditions Apply.

  • Travel SIM/eSIM plan purchases are non-refundable. 

  • In this agreement “Vodafone Cook Islands” means Telecom Cook Islands Ltd t/a Vodafone Cook Islands. ‘SIM’ means subscriber identity module. ‘Mobile device’ means the mobile device that you use to access the services provided by the Travel SIM/eSIM. 

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